2011
ANNUAL REPORT
STATE OF ILLINOIS
OFFICE OF THE AUDITOR GENERAL
William G. Holland, Auditor General
March 1, 2012
Honorable Members of the General Assembly
The Legislative Audit Commission
The Honorable Pat Quinn, Governor
Citizens of Illinois
Ladies and Gentlemen:
Enclosed is the Annual Report of the Auditor General’s Office for the year ended
December 31, 2011, submitted in compliance with Section 3-15 of the Illinois State
Auditing Act.
Since assuming this position in 1992, my consistent commitment has been to present
objective, balanced and independent audits. I believe this annual report reflects the success
of my office in meeting that goal during 2011. It will continue to be my goal during the
coming year.
I thank all those who made possible the reported accomplishments, including members
of the General Assembly, members and staff of the Legislative Audit Commission, and the
staff of the Auditor General’s Office.
Yours truly,
WILLIAM G. HOLLAND
Auditor General
SPRINGFIELD OFFICE:
ILES PARK PLAZA
740 EAST ASH • 62703-3154
PHONE: 217/782-6046
FAX: 217/785-8222 • TTY: 888-261-2887
INTERNET ADDRESS: AUDITOR@MAIL.STATE.IL.US
RECYCLED PAPER: SOYBEAN INKS
CHICAGO OFFICE:
MICHAEL A. BILANDIC BLDG. • SUITE S-900
160 NORTH LASALLE • 60601-3103
PHONE: 312/814-4000
FAX: 312/814-4006
OFFICE OF THE AUDITOR GENERAL
WILLIAM G. HOLLAND
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Public Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Continuing Professional Education and Training Requirements. . . . . . . . . 3
Compliance Examination Program . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Accountability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Federal Auditing/Statewide Single Audit Update . . . . . . . . . . . . . . 16
Peer Review/Annual Audit Advisory/Other Audit Responsibilities . . . 17
Performance Audit Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Performance Audits Completed in 2011 . . . . . . . . . . . . . . . . . . . . 19
Performance Audits in Progress . . . . . . . . . . . . . . . . . . . . . . . . . 23
Information Systems Audit Program . . . . . . . . . . . . . . . . . . . . . . . . 27
ISA Findings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Organizational Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Claims Due the State and Methods of Collection . . . . . . . . . . . . . . . . . 30
Summary of Appropriations and Expenditures . . . . . . . . . . . . . . . . . . 30
Personal Information Protection Act Compliance. . . . . . . . . . . . . . . . . 31
Financial Audits and Compliance Examinations Completed in 2011 . . . . . 32
Regional Office of Education and Intermediate Service Center
Financial Audits Completed in 2011 . . . . . . . . . . . . . . . . . . . . . . . . 35
Performance Audits 1980-2011 . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
TABLE OF CONTENTS
Page 1
Since August 1992, William G. Holland has
served as Auditor General of the State of
Illinois. He was appointed by the General
Assembly to a ten-year term effective August 1,
1992, and unanimously appointed to a second
ten-year term, effective August 1, 2002.
As a constitutional officer, the Auditor General
audits public funds of the State and reports findings
and recommendations to the General Assembly
and to the Governor. The establishment of the
Auditor General under the Legislature is important.
It ensures that the Legislature, which grants funds
and sets program goals, will ultimately review
program expenditures and results. Thus, agencies
are accountable to the people through their elected
representatives.
The Auditor General’s Office performs several
types of audits to review State agencies. Financial
audits and Compliance examinations are mandated
by law. They disclose the obligation, expenditure,
receipt, and use of public funds. They also provide
agencies with specific recommendations to help
ensure compliance with State and federal statutes,
rules and regulations.
Performance audits are conducted at the request of
legislators to assist them in overseeing government.
Programs, functions, and activities are reviewed
according to the direction of the audit resolution
or law directing the audit. The General Assembly
may then use the audit
recommendations to
develop legislation for
the improvement of
government.
Information Systems audits
are performed on the State’s
computer networks. They determine whether
appropriate controls and recovery procedures exist
to manage and protect the State’s financial and
confidential information.
Copies of all audits are made available to members
of the Legislature, the Governor, the media, and
the public. Findings include areas such as accounts
receivable, computer security, contracts, expenditure
control, leases, misappropriation of funds, personnel
and payroll, property control, purchasing, reimburse-ments,
telecommunications, and travel.
Audit reports are reviewed by the Legislative Audit
Commission in a public hearing attended by agency
officials. Testimony is taken from the agency
regarding the audit findings and the plans the
agency has for corrective action. In some cases,
the Commission may decide to sponsor legislation
to correct troublesome fiscal problems brought to
light by an audit. All outstanding recommendations
are reviewed during the next regularly scheduled
audit of an agency; or, if the Commission requests, a
special interim audit may be conducted.
OVERVIEW
Page 2
An audit and its supporting workpapers,
unless confidential by, or pursuant to, law or
regulation, are public documents once the
report has been officially released to the Legislature,
the public, and the press. These documents are
available for review in our Springfield and Chicago
offices.
The following information is also available by
request:
• Late Filing Affidavits
• Emergency Purchase Affidavits
• Professional or Artistic Services Affidavits
• Contractual Services Certifications
Information about the Auditor General is available
on the Internet. This information includes report
summaries and full report texts.
OUR INTERNET WEB SITE ADDRESS IS:
http://www.auditor.illinois.gov
OUR E-MAIL ADDRESS IS:
auditor@mail.state.il.us
PUBLIC INFORMATION
PUBLIC INFORMATION IS AVAILABLE BY WRITING:
FOIA Officer
Office of the Auditor General
Iles Park Plaza
740 E. Ash St.
Springfield, IL 62703-3154
Springfield ...............Telephone: (217) 782-6046
...............................................Fax: (217) 785-8222
Chicago ...................Telephone: (312) 814-4000
...............................................Fax: (312) 814-4006
TTY: (888) 261-2887
Page 3
The U.S. Government Accountability Office has
established Government Auditing Standards to
provide a framework for conducting high quality
government audits and attestation engagements with
competence, integrity, objectivity, and independence.
The general standard related to competence specifies
that auditors assigned to perform the audit or attestation
engagement must collectively possess adequate
professional competence for the tasks required.
The general standard related to continuing professional
education (CPE) applies to auditors who are responsible
for planning, directing, performing field work, or
reporting on an audit or attestation engagement
conducted in accordance with Government Auditing
Standards. This requirement first became effective
January 1, 1989, and now states that every 2 years
auditors should complete at least 80 hours of CPE that
enhances the auditor’s professional proficiency to
perform audits or attestation engagements. A minimum
of 24 hours of CPE should be in subjects directly
related to government auditing, the government
environment, or the specific or unique environment
in which the audited entity operates. At least 20 of the
80 hours should be completed in each year of the
2-year period.
The most recently completed 2-year period for CPE
requirements as measured by the Office of the Auditor
General was January 1, 2009, through December 31,
2010. All auditors, audit directors, and information
specialists required to meet the CPE standard were in
compliance for this 2-year period, and are in compliance
with current CPE requirements.
Additionally, the Office of the Auditor General is a
registered sponsor with the Department of Financial
and Professional Regulation, and complies with the
rules of the Illinois Public Accounting Act.
CONTINUING PROFESSIONAL EDUCATION AND TRAINING REQUIREMENTS
Page 4
Page 5
THE COMPLIANCE EXAMINATION PROGRAM
The Auditor General is required by the Illinois State
Auditing Act to conduct, as is appropriate to the
agency’s operations, a financial audit and/or
compliance examination of every State agency at least
once every two years. These audits and examinations
inform the public, the Legislature, and State officers
about the obligation, expenditure, receipt, and use of
public funds, and provide State agencies with specific
recommendations to help ensure compliance with State
and federal statutes, rules, and regulations.
The Compliance Audit Division conducted 90
engagements in FY 2010. These encompassed
compliance examinations, financial audits, and federal
audits. Staff auditors conducted 31 of these audits and
four were joint staff and contract engagements. The
remainder were performed by public accounting firms
under the general direction and management of the
Auditor General’s audit managers.
The Illinois Constitution of 1970 revised and expanded
the traditional financial audits conducted of State
agencies to focus on compliance with legislative intent
and proper performance of governmental operations, as
well as financial accountability.
The compliance program has a positive impact on
the operations of State government because agencies
implement many of the recommendations made in these
reports. Compliance reports are also reviewed by the
Legislative Audit Commission, where legislators
question agency directors about audit findings and the
corrective action they plan to take. Legislators and
their staffs also use compliance reports during
appropriation hearings in the spring legislative session.
To maximize the usefulness of audit information,
the Office attempts to deliver audits as early as possible
in the legislative session.
ACCOUNTABILITY
Page 6
A number of reports issued had findings which
were critically important from an accountability
standpoint. A brief summary of some of these
findings follows:
INADEQUATE FINANCIAL REPORTING
PROCESS
The State of Illinois’ current financial reporting
process does not allow the State to prepare a
complete and accurate Comprehensive Annual
Financial Report (CAFR) or the Schedule of
Expenditures of Federal Awards (SEFA) in a timely
manner. Reporting issues at various individual
agencies caused delays in finalizing the financial
statements, which did not occur until June of the
subsequent year for the past four fiscal years. The
lack of timely financial reporting limits effective
oversight of State finances, adversely affects the
State’s bond rating, and jeopardizes federal funding.
Accurate and timely financial reporting problems
continue to exist even though the auditors have:
1) continuously reported numerous findings on
the internal controls (material weaknesses and
significant deficiencies), 2) commented on the
inadequacy of the financial reporting process of the
State, and 3) regularly proposed adjustments to
financial statements year after year. These findings
have been directed primarily toward the Office of
the Comptroller (IOC) and major State agencies
under the organizational structure of the Office of
the Governor.
The State has not solved these problems or made
substantive changes to the system to effectively
remediate these financial reporting weaknesses.
The process is overly dependent on the post audit
program being a part of the internal control for
financial reporting even though the Illinois Office
of the Auditor General has repeatedly informed
State agency officials that the post audit function
is not and should not be an internal control
mechanism for any operational activity related to
financial reporting.
We recommended the Office of the Governor and
the Office of the State Comptroller work together to
resolve the State’s inability to produce timely and
accurate GAAP basis financial information and a
Statewide SEFA.
The Governor’s Office agreed with the finding and
reported the State has been working with the Senate
Committee on State Government and Veterans
Affairs to solve some of these problems, although
without adequate funding, correcting this will be
difficult. The Governor’s Office further responded
that the Governor’s Office, the Governor’s Office
of Management and Budget and the Office of the
Comptroller have developed a timeline for short-term,
mid-term, and long range plans, and the
response provided further details of these plans.
The Comptroller’s Office response stated the IOC
will assist the Governor’s Office in their efforts
to increase the quality of the GAAP packages by
providing training and technical assistance to
State Agencies.
FINANCIAL REPORTING WEAKNESSES
The State of Illinois did not have adequate controls
to assess the risk that information reported by
individual agencies of the primary government
would not be fairly stated and compliant with
generally accepted accounting principles. The
Office of the Auditor General performs audits at
26 agencies of the primary government,
including five pension systems and the State Board
of Investments. During these audits, we noted at
13 agencies there were a total of 15 material weak-nesses
and 30 significant deficiencies related to the
internal controls over the financial reporting process.
Material weaknesses and significant deficiencies
further extend financial reporting timelines since
additional measurements and reporting are required.
Completion or substantial completion of these
audits is necessary in order for the Auditor General
to issue an opinion on the State’s basic financial
statements. In addition to the deficiencies noted
above, restatements and material errors were noted
during our audits, which are as follows:
• The beginning balances in the financial statements
of the primary government were restated due to
the correction of four errors. The restatements
Page 7
ranged from $26 million to $525 million.
• Material misstatements were identified by the
auditors at seven agencies. The misstatements
ranged from $13 million to $128 million.
• $3.5 billion in expenditures needed to be reclassi-fied
to the appropriate expenditure functions.
We recommended the State implement additional
internal control procedures in order to assess the
risk of material misstatements to the financial
statements and to identify such misstatements
during the financial statement preparation process.
The internal control procedures should include a
formal evaluation of prior problems and
implementation of procedures to reduce the risk of
these problems reoccurring.
The Governor’s Office agreed with the finding
and responded that if the State had an entity-wide
financial reporting system, internal controls would
be in place to lessen the risk that statements are not
accurately presented.
The Comptroller’s Office response stated the
IOC will assist the Governor’s Office in their
efforts to increase the quality of the GAAP
packages by providing training and technical advice
to State agencies.
FINANCES INCREASE RISKS
The State of Illinois did not have sufficient controls
over its finances to ensure obligations are paid time-ly
and funds are used for their original intended pur-pose.
This condition increases the risk that liabilities
will not be properly recorded and funds will be
used in a manner that violates agreements with
outside parties. This condition also diminishes the
usefulness of the fund financial statements. We
noted the following during our financial audit of the
State’s financial statements and our financial audits
at various Departments.
The State had transactions, totaling $5.281 billion,
on hand at June 30, 2010 that had been approved for
payment by the State, but remained unpaid at year
end due to the State’s cash flow difficulties. Of this
amount, nearly $4 billion was owed to external
parties, the remaining balance was related to intra-governmental
transactions.
During our audit of the Illinois Department of
Revenue (IDOR), the auditors reported that there
was a deficit balance totaling $1.4 billion in the
Income Tax Refund Fund, a sub account of the
General Revenue Fund, because the State did not
allocate sufficient income tax revenues into the
Income Tax Refund Fund.
Large deficits in the Income Tax Refund Fund
indicate that the State is essentially borrowing from
taxpayers (individuals and businesses) since over-payments
of taxes are not revenue to the State when
accounted for in accordance with generally accepted
accounting principles (GAAP). Delays in paying tax
refunds generates additional adjustments to convert
cash basis amounts to GAAP basis. These necessary
adjustments, due to lack of cash payment, increases
the risk that liabilities will not be recognized in the
proper period.
Pursuant to Public Act 96-44 (Act) $356 million
was transferred out of other funds and into the
General Revenue Fund during fiscal year 2010 in
order to improve stability of the General Revenue
Fund. According to the Act, the transfers shall be
made notwithstanding any other provision of State
law to the contrary.
The following table details by fund type the total
transfers out made for this purpose.
Number Total
Fund Type of Funds Transfers Out
Special Revenue . . . . . .181 . . . . . . . . . . .$ 304,843,502
General . . . . . . . . . . . . . . .8 . . . . . . . . . . . . .$ 29,745,061
Internal Service . . . . . . . .3 . . . . . . . . . . . . .$ 15,922,190
Agency . . . . . . . . . . . . . . .2 . . . . . . . . . . . . . . .$ 659,000
Enterprise . . . . . . . . . . . . .3 . . . . . . . . . . . . . .$ 3,795,520
Private Purpose Trust . . . .1 . . . . . . . . . . . . . . .$ 503,700
Capital Projects . . . . . . . .1 . . . . . . . . . . . . . . .$ 320,000
Permanent Trust . . . . . . . .1 . . . . . . . . . . . . . . .$ 250,000
Total . . . . . . . . . . . . . . . .200 . . . . . . . . . . .$ 356,038,973
There have been several legal cases filed against
the State that challenge the constitutionality of
legislation that allowed the broader use of fee
proceeds that are deposited into special funds.
ACCOUNTABILITY
Page 8
General use of resources originally designated as
Capital Projects, Permanent Trust, Private Purpose
Trust, Agency, and Enterprise increases the risk that
covenants with outside parties will be violated.
We recommended the Governor work with the
General Assembly to improve the State’s control
over State finances in a manner that eliminates
significant payment delays including refunds due to
taxpayers. We also recommended that the Governor
work with the General Assembly to ensure fund
transfers are made in conformity with law and other
applicable governing agreements.
The Governor’s Office’s response noted that the
Office recognizes that significant balances are owed
at year-end but does not feel that this is the result
of the administration’s insufficient controls over
finances. The Office attributed the unpaid bills as
a result of the economic downturn and diminished
revenues. The Office further noted that if the State
had a consolidated accounting system with a general
ledger, these liabilities could be properly reported.
The Governor’s Office and GOMB agreed that the
refund rate is insufficient to pay tax refunds and will
work with the General Assembly to pay these out-standing
refunds by recommending refund rates that
are sufficient to pay refunds in the year they are due.
The Governor’s Office responded that Public Act 96-
44 required transfers to be made from other state
funds to the General Revenue Fund and the Office
is not aware of legal challenges to any of these
transfers. The Governor’s Office also responded
that except for the transfer from the fund mentioned
in finding 10-4 that GOMB is trying to correct, the
Governor’s Office is unaware of any transfers
violating covenants with outside parties.
In an auditors’ comment we noted that the
unprecedented amount of held payments of $5.281
billion at the end of FY10 created an additional risk
that material liabilities would not be recorded in
the proper period. The held payments had legal
authorization for payment and were unpaid due to
a lack of resources. Attributing the cause of this
additional weakness to a lack of control over State
finances is reasonable since the State essentially
follows a cash basis budget process. As noted in the
finding, we do agree that economic conditions are
relevant to the cause of the condition.
The auditors’ comment also noted that although
no legal challenges have been made for the FY10
transfers, challenges have occurred in the past. The
classification of funds as Agency, Private Purpose
Trust, and Permanent Trust indicates a degree of
fiduciary responsibility for the State. Simply being
“unaware” of a covenant violation does not
eliminate the audit concern that such transfers did
or could violate covenants with outside parties.
CERTAIN YEAR-END RECEIVABLES NOT
VALID
The Department of Revenue (Department)
included invalid taxes receivable accounts in the
Department’s accounts receivable calculation at
June 30, 2010.
During our testing of Sales Tax (ROT), Withholding
Income Tax (WIT), Business Income Tax (BIT), and
Individual Income Tax (IIT) accounts included in the
Department’s accounts receivable calculation at June
30, 2010, we noted the following:
Page 9
The errors noted in the chart were projected to the
entire billed sales and income tax receivable
populations, and the projected estimated overstate-ment
for the populations as a whole are noted in
the following chart. In addition, the Department
projected an error rate based on their own review
and made the adjustments noted in the chart below.
The difference between the auditor’s projection and
the Department’s adjustments were deemed immate-rial
by the Department and were not recorded in the
financial statements.
The Department’s GenTax system does not have
the required functionality to ensure that individual
taxpayer balances per the system are valid
receivables in accordance with the accrual basis of
accounting. Additionally, the Department does not
maintain a general ledger. As such, balances
reported in GenTax (subsidiary ledger) cannot be
reconciled to a general ledger to detect these types
of occurrences.
As a result of these types of errors, sales and income
tax receivables are overstated at June 30, 2010. The
projected error for the population of sales and
income tax receivables was approximately $44.2
million, net of the estimated allowance. Additionally,
under the present system, the risk of material errors
is high for any period in which significant cash
receipts are received in the last few days of the fiscal
year, but processed after year-end.
We recommended the Department continue to
evaluate the controls over taxes receivable and
implement the necessary edits and controls to better
identify valid accounts receivables to report in the
financial statements. In addition, we recommend
the Department take action to ensure taxpayer
information is timely considered or processed to
ensure taxpayers’ records and financial statement
information reflects accurate information. In the
long-term, the Department needs to enhance the
capabilities of the GenTax system to permit the
posting of transactions and adjustments to a previous
period for financial reporting purposes.
The Department disagreed with our recommenda-tion,
stating their tax records are accurate, timely
processed, and proper controls are in place over
taxes receivable. The Department also stated their
estimate of year-end receivables was materially
correct and the $24.5 million adjustment determined
by the auditor means that the estimate of year end
receivables was 97.8 % accurate.
The Department has submitted a system change
request to further identify unworked accounts at
year end in order to track historical collection trends
and will also submit a system change request for
tracking year end payments received prior to June
30th not yet posted to GenTax until early July.
However, the Department stated that as GenTax is a
tax processing system, not an accounting system, it
Information received but not worked at
June 30, 2010
# invalid # tested $ invalid $ tested
Sales Taxes 1 33 $ 38,989 $ 27,072,092
Income Taxes 16 98 $ 802,460 $ 31,701,733
Payment received but not applied
correctly or processed by June 30, 2010
# invalid # tested $ invalid $ tested
Sales Taxes 1 33 $ 1,659 $ 27,072,092
Income Taxes 5 98 $ 10,253 $ 31,701,733
Data Entry Error or Error on Account # invalid # tested $ invalid $ tested
Income Taxes 4 98 $ 647,207 $ 31,701,733
Grand Total # invalid # tested $ invalid $ tested
Sales Taxes 2 33 $ 40,648 $ 27,072,092
Income Taxes 25 98 $ 1,459,920 $ 31,701,733
Net A/R expressed in millions
SALES BIT IIT WIT
Projected error $ 4.8 $ 10.9 $ 26.3 $ 2.2
IDOR adjustment – $ 8.8 $ 9.9 $ 1.0
Difference $ 4.8 $2.1 $ 16.4 $ 1.2
ACCOUNTABILITY
Page 10
is not economically feasible to change the core tax
processing system to backdate processing
transactions for financial reporting purposes.
In an Auditor’s Comment, we noted if as the
Department stated, “our tax records are accurate,
timely processed, and proper controls are in place
over taxes receivable,” we would not have reported a
finding. The Department is responsible for financial
reporting in accordance with Generally Accepted
Accounting Principles (GAAP). Presently, the
Department utilizes tax information from the
GenTax system to estimate and record a portion of
year-end taxes receivable. Until such a time as an
alternative system is available to accumulate
receivables for financial reporting, the Department
must ensure the information extracted from GenTax
is accurate for financial reporting purposes. Based
on the sample of 131 items selected, the error
occurrence was high. This year, 21% of the accounts
selected contained an error in the receivable
calculation. Although the total projected error
remaining for these accounts stated in dollars
($24.5 million) is not material to the financial
statements, it is not insignificant. Additionally,
under the present system, the potential for a material
misstatement remains.
INADEQUATE CONTROLS OVER
RECEIPT PROCESSING AND TAXPAYER
INFORMATION
The Department of Revenue (Department) had not
implemented adequate controls and safeguards over
tax receipt processing and taxpayer information.
During FY10, the Department received and
processed 3.4 million tax receipt documents,
totaling over $4.4 billion, at their Springfield and
Chicago locations.
We noted several internal controls and physical safe-guards
were not in place to protect taxpayer receipts
and taxpayer information. We specifically noted
deficiencies in the following areas:
Receipt Processing
• All receipt documents were not received and
processed with adequate monitoring and security
controls, including the Document Control and
Deposit section (DC&D). Additionally, the
Department hires various temporary employees
throughout the year and both temporary and full-time
employees are allowed to have mobile
devices (cell phones with cameras) and other
personal belongings while processing taxpayer
receipts and information.
• Appropriate segregation of duties over taxpayer
receipts received outside of DC&D did not exist.
Individuals in the processing areas could receive
payments and adjust accounts in GenTax.
Additionally, all accounts did not require super-visory
review and verification of adjustments.
Monitoring
• Management does not have a true tracking of
receipts received in processing areas, specifically
lacking the ability to identify the locations, dollar
amount, or number of receipts processed at various
locations throughout the Department. Without this
information, the Department lacks the ability to
monitor the receipt processing in the various areas
for unusual trends, errors, or discrepancies.
Physical Safeguards
• Physical safeguards to control general public
access to tax processing areas, including those
accessing daycare and restaurant services, were
not implemented. We noted the Department
is unable to prevent undetected entry by
unauthorized persons during duty and non-duty
hours in the Tax Processing and Document
Control and Deposit areas.
• Physical safeguards over tax returns and taxpayer
information were lacking. We noted taxpayer files
are stored on desks and open shelving units and
are not locked or secured from other Department
employees or other individuals who enter the
building past the security checkpoints. Department
personnel and the other individuals who enter
the building past the security checkpoints should
not have access to these areas if they are not
authorized to access tax information.
• The Department’s Document Control and Deposit
area leaves checks and tax return information
received on tables or laying on vertical shelving
units in unprotected areas. This information and
documents are accessible (specifically, lacking
access controlled barriers) to all Department
Page 11
employees, including Lottery employees and
Liquor Control Commission employees, as well as
Secretary of State and Department of Central
Management Services employees.
• Taxpayer payments were stored in an open bin
in a readily accessible hallway within a tax
processing area.
• The Department lacked a fully functional
security system to protect tax receipts and
taxpayer information.
In contrast to the weak controls over State tax
information, federal tax information was subject to
strict physical security controls. These controls
included:
• Physically maintaining tax returns in a secure area
with limited access. Tax returns are maintained
within secure cabinets and bins; the information
was not left in the open.
• Employees are not allowed to have cameras or
personal belongings within the secure area.
We recommended the Department implement
controls to ensure:
• Receipt processing is received and processed in a
centralized location with adequate monitoring
and security controls. Management should also
monitor the receipt process for errors or
irregularities and any necessary improvements.
• Segregation of duties exists over the receipt and
recording of taxpayer payments and information.
• Tax processing and payment areas are adequately
secured and limited to authorized individuals by
eliminating unnecessary traffic through critical
areas and thereby reducing the opportunity for
unauthorized disclosure or theft.
• Taxpayer information is adequately stored and
protected during both duty and non-duty hours
from unauthorized access.
• Individuals authorized to access taxpayer informa-tion
are restricted from bringing personal items
and mobile devices into the tax processing areas.
Department Officials disagreed that it did not have
adequate controls and protection in place, but it
agreed that safeguarding of receipts and taxpayer
information is critical and can always be improved.
The Department disagreed that all receipts can be
processed in a centralized area without drastically
slowing the process of resolving taxpayer issues,
and noted that the auditor’s issue involved roughly
.1% of payments received through correspondence
with taxpayers.
Department officials agreed to see whether further
segregation of duties is needed for employees who
adjust accounts and occasionally receive a check. The
Department plans to work to further enhance the secu-rity
of the tax environment and agreed to review and
discuss with the bargaining unit restricting from the
workplace personal items that could erode security.
In an auditors’ comment, we noted our concerns
addressed all $4.4 billion received at the Chicago
and Springfield locations, and not just payments
received from correspondence. The Department
needs to review their transaction process flows,
including the Document Control and Deposit Area,
for necessary improvements in security and controls.
The Department needs a centralized location for the
receipt, processing, and protection of all receipts
received to ensure they are deposited into the State
Treasury. During the exit conference, we discussed
past incidents where employees left the Department
and taxpayer checks were found in their desk
drawers at later dates.
Although the Department agreed to see whether
further segregation of duties is needed for employees
who can adjust accounts and receive checks, the
auditors noted that good internal controls would not
allow one individual to have the authority to both
receive taxpayer payments and adjust the taxpayer’s
account. Departmental documents reported that three
processing areas received 5,086 payments, totaling
$9.4 million. The auditors deem these transactions as
more than “occasionally receiv[ing] a check.”
NEED TO IMPROVE REPORTING OF
DEFERRED REVENUES
The Department of Transportation (Department)
did not accurately report deferred revenues to
the Illinois Office of the Comptroller for fiscal
year 2010.
Page 12
We noted the following errors and weaknesses in the
Department’s deferred revenue reporting process:
• The Department failed to defer as unavailable
revenue a $20 million lawsuit settlement that was
not due to be received until February 2011. This
resulted in an understatement of deferred revenue
and an overstatement of revenue at June 30, 2010.
The Department corrected this error in its revised
financial statements.
• The Department failed to accurately determine
the amount of deferred – unavailable revenues in
the Road Fund due to the calculations being
completed soon after year end. Some of the
service dates entered into the Fiscal Operations
and Administration system were not final when
the data was pulled and were later revised for
accuracy after the Department had completed the
calculation of deferred – unavailable revenue.
These errors resulted in a $7.4 million overstate-ment
of deferred revenue and an understatement
of revenue at June 30, 2010. The Department cor-rected
this error in its revised financial statements.
• In determining the deferred – unavailable revenues
for amounts due from local municipalities related
to joint improvement programs in the Road Fund,
the Department failed to properly account for all
lapse period receipts on these accounts. These
errors resulted in an $8.5 million overstatement
of deferred revenue and an understatement of
revenue at June 30, 2010. The Department correct-ed
this error in its revised financial statements.
• The Department failed to accurately record a
significant amount of revenues in the Federal
Local Airport Fund. These errors resulted in a $9.3
million overstatement of deferred revenue and an
understatement of revenue at June 30, 2010. The
Department corrected this error in its revised
financial statements. As a result of this error, the
Department also determined that the related
payables were incorrectly allocated between the
local and Federal portions. While total payables
were reported correctly, the error in the allocation
resulted in a $9.3 million overstatement of Federal
revenues and an overstatement of Federal receiv-ables
at June 30, 2010. The Department corrected
this error in its revised financial statements.
We recommended the Department devote sufficient
resources to its financial accounting function such
that the deferred revenues are properly accounted for
to permit the preparation of reliable financial infor-mation
submitted to the Office of the Comptroller.
Department officials agreed with the recommenda-tion
and stated additional staff had been added to the
Fiscal Operations Unit. They further stated this
will allow the Department to complete a more
thorough review of the financial information prior to
submission in order to ensure the necessary financial
reports are accurate and timely.
NEED TO STRENGTHEN CONTROLS AND
MONITORING OVER ENHANCED RATE
PAYMENTS
The Department on Aging (Department) spent
$47,827,803 for an enhanced rate for health
insurance coverage to homecare workers during
Fiscal Years 2009 and 2010. We tested $8,792,244
(18%) of those expenditures and noted the
Department lacked adequate controls and monitoring
over eligibility determinations and payments made
to service provider agencies (providers) that
applied for and received a special hourly rate under
the Community Care Program. The Department
overpaid $333,799 to two providers, paid two
other providers $7,095,895 without ensuring
eligibility, and failed to monitor four providers
for excess payments.
We recommended the Department strengthen
controls to ensure that initial and ongoing reviews of
applications, eligibility, and annual reporting for
the enhanced reimbursement rate are conducted
properly, in a timely manner, and in accordance with
administrative rules. We also recommended the
Department ensure required information is obtained
and maintained. In addition, we recommended the
Department obtain missing documentation and
pursue reimbursement from providers for excessive
or unsupported payments.
Department officials partially agreed with the
finding and recommendation, and stated
overpayments totaling $333,799 have been
recouped. Officials acknowledged that errors
were made in the review and approval of some
ACCOUNTABILITY
Page 13
applications for the enhanced payments for health
insurance costs, but stated they believe that adequate
controls were built into the application process and
administrative rules to
protect the interests of the State. Officials also stated
they have initiated a review of all enhanced rate
payments to determine whether excess payments
were made, and to recoup all excess payments.
In an auditor’s comment, we noted the Department’s
internal controls were not sufficiently designed
and placed into operation in order to prevent and
timely detect and correct significant instances of
noncompliance with laws and regulations. The
Department did not detect or recoup overpayments
until identified by the auditors.
WEAKNESSES IN PREPARATION OF
REPORTING FORMS AND FINANCIAL
STATEMENTS
The Department of Correction’s (Department)
year-end financial reporting in accordance with
generally accepted accounting principles (GAAP) to
the Illinois Office of the Comptroller (Comptroller)
contained numerous inaccuracies and incomplete
data. These problems, if not detected and corrected,
could materially misstate the Department’s financial
statements and negatively impact the statewide
financial statements prepared by the Comptroller.
During the audit of the June 30, 2010 Department
financial statements, the auditors noted an overall
lack of a formalized methodology to accumulate
information for GAAP reporting and a failure to
formally document this information. Some of the
issues noted where errors were identified in the
GAAP Reporting forms and Department financial
statements are as follows:
• Liabilities were improperly calculated at June 30,
2009 and 2010.
• Weaknesses were identified in the financial
accounting for, and reporting of, capital assets.
The Department could not provide sufficient
support for the additions, deletions, and net
transfers of capital assets as originally reported
to the Office of the Comptroller.
• During testing of pay rates for compensated
absences, the auditors noted 53% of the pay rates
were incorrect. When projected out to the
population, the compensated vacation and sick
time liability was understated.
• The Department failed to account for the
elimination of inter-fund billings totaling
$29,041,700 between the Department and
Correctional Industries in the original submission
of the financial statements.
The Fiscal Control and Internal Auditing Act
requires all State agencies to establish and maintain
a system of internal fiscal control to permit the
preparation of reliable financial reports. Because of
the significance of the exceptions noted, the
auditors considered this to be a material weakness
in the Department’s internal control over financial
and fiscal operations.
Department management indicated the errors noted
were due to a lack of resources and competing
priorities for personnel.
We recommended the Department implement
procedures to ensure GAAP reporting forms are
prepared in an accurate, complete manner and all
supporting documentation is maintained in a
contemporaneous manner.
Department officials accepted the recommendation
and noted they will continue devoting resources
necessary within the limitations of the current
technology and budget constraints to complete the
GAAP reporting as required.
FAILURE TO ESTABLISH OR PLAN FOR
OFFENDER TRACKING SYSTEM
The Sex Offender Management Board (Board) did
not develop systems for tracking sex offenders and
monitoring their behaviors as required by the Sex
Offender Management Board Act (Act). Further, the
Board had not established a plan or any timelines for
compliance with these requirements, which became
effective January 1, 2004. As of June 30, 2010, there
were 10,039 registered Illinois sex offenders subject
to the tracking and monitoring requirement.
Page 14
Management stated they have been unable to comply
with the mandate, which they view as a long-term
goal, due to lack of staff and limited funding.
We recommended the Board either develop a formal
plan and timeline for compliance with tracking and
monitoring provisions of the Act or seek statutory
remedy pertaining to the legal requirement.
Board management agreed with the recommendation
and noted the Act does not include a statutory dead-line
for the planning and development of an offender
tracking system. Board management also stated
current Illinois law makes it extremely difficult for
the Board to develop an offender tracking system,
and noted that statutory changes will be sought.
FAILURE TO COMPLY WITH MEDICARE
AND MEDICAID CERTIFICATION
REQUIREMENTS
Two of the Department of Human Service’s
facilities (Department), Howe Developmental
Center (Howe) and Tinley Park Mental Health
Center (Tinley), continued to remain decertified
during fiscal year 2010 as eligible Medicare or
Medicaid service providers.
The Department lost approximately $21.646 million
of federal revenue during fiscal year 2010 due to the
decertification status of Howe. As the process of
closing Howe proceeded, and residents were moved
from Howe into settings that were certified, the
revenue lost was reduced.
Tinley, which was decertified on February 23, 2007,
had applied for its recertification. A certification
survey was completed on September 16, 2009.
On October 21, 2009, a report ruling was issued
that Tinley remained out of compliance and that
the facility remain decertified. The Department
disagreed with the report and filed an appeal on
December 16, 2009, which was denied. A request
for a hearing was submitted and was also denied.
The Department must now initiate a new application
for certification of Tinley.
As of June 30, 2010, Tinley did not maintain
housing for any Medicare/Medicaid patients. A
screening process was implemented at Madden
Mental Health Center to identify patients with
Medicaid or Medicare eligibility. These patients
were sent to State hospitals with certification, as
opposed to Tinley, increasing the burden to provide
care at those locations.
We recommended the Department continue its
efforts to recertify Tinley Park Mental Health
Center.
Department officials agreed with the recommenda-tion
and indicated the Department will continue
its efforts to recertify Tinley Park Mental Health
Center, and will reapply for certification by the end
of fiscal year 2012.
NONCOMPLIANCE WITH THE UNCLAIMED
PROPERTY ACT AND ACCOUNTING ERROR
WRITE OFFS
Chicago State University (University) did not fully
comply with the Uniform Disposition of Unclaimed
Property Act, and recorded a prior period adjustment
for old accounting errors.
After the completion of each calendar year, the
University transfers its old outstanding checks to a
liability account and removes them from its bank
reconciliation. During our audit, we noted that these
liability accounts contained stale checks which had
never been cashed. Some of these checks were
issued over eleven years ago.
We also noted that the University wrote off
approximately $1,071,000 of stale checks that were
payable to businesses and individuals that it believes
were not valid liabilities of the University. The
University recorded a prior period adjustment to its
2009 net assets to remove these liabilities. Although
we concur that most of these stale checks were
likely the result of accounting errors, the University
still has a due diligence requirement to investigate
each one of these stale dated checks and comply
with the Act.
The Uniform Disposition of Unclaimed Property Act
ACCOUNTABILITY
states that every person holding funds or other
property, tangible or intangible, presumed
abandoned under this Act shall report and remit
all abandoned property specified in the report to
the State Treasurer. This property shall be
presumed abandoned if the property has remained
unclaimed for 7 years.
We recommended that the University continue its
evaluation of stale checks and comply with the
requirements of the Act.
University officials agreed with the recommendation
and stated they will make every effort to comply.
FAILURE TO PROVIDE INFORMATION TO
AUDITORS
The Illinois Power Agency (Agency) did not
provide all the requested documentation to the
auditors.
In the prior year and current year audits, we have
encountered significant issues in receiving
documentation. As is necessary during a compliance
examination and financial audit, we made numerous
requests of the Agency. For example, we requested
from the Agency supporting documentation for the
financial statements, specifically accounts receivable
and accounts payable; however, we were not
provided the information, which resulted in a
scope limitation. As a result, we rendered a
disclaimer of opinion on the Agency’s financial
statements for fiscal years 2009 and 2010. In
summary, we do not express an opinion on the
Agency’s financial statements.
The Illinois State Auditing Act (30 ILCS 5/3-12)
states, “At the request of the Auditor General, each
agency shall, without delay, make available to the
Auditor General or his or her designated representa-tive
any record or information requested… .”
Without being provided support for testing related
to Agency records, we were unable to determine
if the Agency was performing all of its required
duties and responsibilities.
We recommended the Agency hire staff to carry
out the responsibilities of the Agency and ensure
supporting documentation is maintained.
The Agency agreed with the finding and
recommendation.
DUPLICATE VENDORS IN THE ACCOUNTS
PAYABLE MASTER VENDOR LIST
The Illinois Housing Development Authority’s
(Authority) accounts payable master vendor list
has duplicate vendors.
During our testing of the master vendor list, we
noted of the 7,324 vendor records there were 2,042
duplicate records (28%) representing 602 vendors.
The vendors had the same name but were given
different vendor identification numbers in the
accounts payable system. Below is a breakdown of
instances of duplication:
• 24 vendors were in the system 10 times or more
• 45 vendors were in the system 5 to 9 times
• 533 vendors were in the system 2 to 4 times
Without adequate procedures to prevent multiple
vendors from being created in the accounts payable
system or to detect and purge multiple vendors in the
accounts payable system, there exists the risk of an
accounting error or a misappropriation of assets.
We recommended that the Authority implement
procedures to assign one vendor identification
number per vendor to prevent multiple vendors from
being created on the system. We also recommended
that the Authority implement procedures to review
the master vendor list regularly and purge duplicate
vendor names from the system.
Authority officials concurred with the
recommendation and stated that they will be
implementing procedures to manage the vendor
identification numbers assigned to vendors to
prevent multiple vendors in the accounts
payable system.
Page 15
STATEWIDE SINGLE AUDIT UPDATE
The purpose of the Statewide Single Audit is to
fulfill the State mandate in accepting federal
funding. It includes all State agencies that are
part of the primary government and expend federal
awards. In total, 44 Illinois State agencies expended
federal financial assistance in FY10.
The Schedule of Expenditures of Federal Awards
(SEFA) reflects total expenditures of approximately
$29.3 billion for the year ended June 30, 2010.
Overall, the State participated in 402 different
federal programs; however, 11 of these programs
or program clusters accounted for approximately
87.3% of the total federal award expenditures.
Overall, eleven State agencies accounted for
approximately 98.5% of all federal dollars spent
during FY 2010.
Our audit testing covered 33 major programs
expending about $28.2 billion in federal awards.
Our report contained 103 findings related to 19 State
agencies.
FEDERAL AUDITING
U.S. FEDERAL AGENCIES
PROVIDING FEDERAL FUNDING
For the year ended June 30, 2010
U.S. Department Millions
Health & Human Services $ 11,052.6
Labor 8,851.6
Agriculture 3,712.3
Education 3,182.4
Transportation 1,766.1
All Others 778.3
Total Federal Award Expenditures $ 29,343.3
Source: FY 2010 State of Illinois Single Audit Report
U.S. SUMMARY OF FEDERAL
SPENDING BY STATE AGENCY
For the year ended June 30, 2010
Agency Millions
Healthcare and Family Services $ 8,800.4
Employment Security 8,597.1
Human Services 4,505.6
Board of Education 3,288.6
Transportation 1,764.6
Commerce & Economic Opportunity 687.7
Children & Family Services 403.0
Public Health 277.0
Student Assistance Commission 246.0
Environmental Protection Agency 206.7
Emergency Management Agency 135.3
All Others 431.3
Total Federal Spending $ 29,343.3
Source: FY 2010 State of Illinois Supplemental Report of
Federal Expenditures by Agency/Program Fund.
Page 16
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PEER REVIEW
Peer review is an external quality control review
conducted every three years by audit professionals
from across the United States who are selected by
the National State Auditors Association. The peer
review helps to ensure that our procedures meet
all required professional standards, comply with
Government Auditing Standards and produce
reliable products for the agencies we audit.
The September 2011 peer review of the Auditor
General’s audit processes resulted in an unqualified
(clean) opinion. Additionally, the peer review team
did not note any deviations from professional
standards that would have required a written letter
of comments. Our prior peer reviews, conducted in
1993, 1996, 1999, 2002, 2005, and 2008 likewise
resulted in unqualified opinions. Our next peer
review is slated for 2014.
ANNUAL AUDIT ADVISORY
Every year, the Auditor General’s Office distributes
an Illinois Audit Advisory to all State agencies for
the purpose of sharing information that may make
their operations more efficient and effective, and
increase compliance with State law. Copies of this
audit advisory are available on our website at:
www.auditor.illinois.gov.
OTHER AUDIT RESPONSIBILITIES
The Auditor General is required by law to annually
review the Comptroller’s Statewide accounting
system. This review is accomplished through the
Office’s audit of the State Comptroller, and by
ensuring that all agency audits are performed in
accordance with the Auditor General’s Audit Guide.
In addition, the Auditor General annually reviews
the State Comptroller’s pre-audit function. Pre-audit
is the primary control over expenditure voucher
processing. The State Comptroller pre-audits
financial transactions to determine if they are
proper and legal.
Performance audits are conducted at the request
of legislators to assist them in their oversight
function. Based on the scope specified in the
resolution or the law requesting the audit, State
agencies’ programs, functions, and activities are
reviewed. The audits determine if resources are used
efficiently, economically, and effectively to provide
the services which the General Assembly intended.
Depending on the focus, they are generally referred
to as program or management audits.
The General Assembly uses performance audit
information to develop legislation, to deal with
budgetary issues, and to direct agencies to change
and improve programs. Some audits produce
immediate changes. In other instances, significant
changes may not be seen for several years. The
length of time it takes to see changes is due to the
process of transforming the audit findings and
recommendations into legislative bills and
converting bills into law; additionally, once a
law is implemented, the effects may not be apparent
for some time.
In 2011, our 2010 Program Audit of the Covering
ALL KIDS Health Insurance Program received a
Recognition of Impact Award from the National
Legislative Program Evaluation Society (NLPES).
The award is given annually by NLPES for audit
reports that demonstrate significant dollar savings,
program improvements, or impact from a legislative
and public perspective. The Office previously
received the NLPES Certificate of Recognition of
Impact for the following audits:
• 2009 Management and Program Audit of the
Illinois State Police’s Division of Forensic
Services;
• 2008 Performance Audit of the Department of
Healthcare and Family Services’ Prompt Payment
Act Compliance and Medicaid Payment Process;
• 2007 Performance Audit of the Mass Transit
Agencies of Northeastern Illinois;
• 2006 Management Audit of the Flu Vaccine
Procurement and the I-SaveRx Program;
• 2004 Management and Program Audit of the Rend
Lake Conservancy District;
• 2003 Management Audit of the Illinois State Toll
Highway Authority;
• 2002 Management Audit of Agency Use of Internet
User Tracking Technology;
• 2001 State Board of Education and Other State
Agencies Providing Funding to Illinois’ Regional
Offices of Education;
• 2000 Management Audit of Child Support State
Disbursement Unit;
• 1999 Management Audit of the Pilsen Little
Village Community Mental Health Center; and
• 1998 Management Audit of Tuition and Fee
Waivers.
Also, Office of the Auditor General performance
audits have also received three Excellence in
Accountability Awards by the National State
Auditors Association (NSAA) over the past eight
years:
• The Performance Audit of the Mass Transit
Agencies of Northeastern Illinois: RTA, CTA,
Metra, and Pace in 2008;
• The Management and Program Audit of the Rend
Lake Conservancy District in 2005; and
• The Management Audit of the Illinois State Toll
Highway Authority in 2004.
NSAA established the Excellence in Accountability
Awards Program in 2003 to recognize outstanding
performance audits and special projects.
Performance audits directly impact and improve
agency operations. The Auditor General released
four performance audits and two annual reviews
in 2011. The audits contained a total of 39
recommendations. State agencies generally
accepted the audit recommendations to correct
or improve operations.
In addition, the Performance Audit Program had
the responsibility for Fiscal Year 2010 audits of
45 Regional Offices of Education (ROEs) and
3 Intermediate Service Centers (ISCs). Audits
released in 2011 included a total of 90
recommendations for improvement.
THE PERFORMANCE AUDIT PROGRAM
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PERFORMANCE AUDITS COMPLETED IN 2011
STATE’S FINANCIAL REPORTING SYSTEM
Senate Resolution 609 directed the Auditor General
to conduct a management audit of the State’s
financial reporting system. The audit was to include
an analysis of the State’s current financial reporting
procedures, practices, and systems, including the
number of different systems used by the various
State agencies, an estimate of the cost of maintaining
those systems, and whether those systems are
compliant with generally accepted accounting
principles applicable to government.
The audit concluded that the State of Illinois’
financial reporting “system” is comprised of over
260 individual financial systems, many of which are
not interrelated, are antiquated, and are costly to
operate. The lack of a centralized financial reporting
system has considerable negative consequences,
including untimely financial reporting of the true
financial position of the State. The lack of timely
financial reporting limits effective oversight of State
finances, adversely affects the State’s bond rating,
and jeopardizes federal funding.
Specifically, we found the following:
• Agencies reported using 263 different financial
reporting systems.
• Agencies reported that only 16 percent of the
systems are compliant with Generally Accepted
Accounting Principles (GAAP).
• Half of the financial reporting systems in use at
State agencies are more than 10 years old.
• Fifty-three percent of the financial reporting
systems are not interrelated, which consequently
requires manual intervention to convert data from
one system so it can be used in another.
• The total estimated cost of maintaining the
systems in fiscal year 2010 was not determinable.
Agencies provided cost estimates totaling $24
million, which covered only 56 percent of the
systems.
In addition to the lack of a centralized GAAP
compliant financial reporting system, other factors
have an adverse impact on the timeliness and
accuracy of financial reporting:
• The Comptroller’s Office is responsible for
financial reporting but does not have authority
over the agencies from which it collects informa-tion.
Furthermore, there is no penalty if the
agencies do not cooperate with the Comptroller.
The Comptroller’s Office and the Governor’s
Office should work together to establish financial
reporting target completion dates and ensure that
such dates are met.
• The State of Illinois has a complex fund structure
that utilized an estimated 900 funds in fiscal year
2009. A complex fund structure increases the
level of effort necessary to account for and report
transactions and increases the risk of errors
and omissions.
• Many State agencies have a lack of competent
trained staff in the area of financial reporting, and
reported that the personnel system impedes their
ability to hire qualified staff.
DEPARTMENT OF CENTRAL
MANAGEMENT SERVICES’ OPERATION OF
THE STATE’S PASSENGER CAR FLEET
House Resolution Number 658 directed the Office of
the Auditor General to audit the Department of
Central Management Services’ (CMS) operation of
the fleet of passenger cars used by State executive
agencies. The Resolution called for the audit to
address the total number of cars; number of take-home
cars; necessity of take-home vehicles; cost of
vehicles in Fiscal Year 2009; the adequacy of CMS’
system to record their use and maintenance; and to
check for official use, including whether it is
possible to implement a system to track vehicles
for business use only.
CMS is statutorily responsible for administering the
operation of passenger cars under the Governor’s
jurisdiction, along with any agencies that desire to
use CMS vehicle services: “…to acquire, maintain,
and administer the operation of the passenger cars
reasonably necessary to the operations of the
executive department of the State government… .”
(20 ILCS 405/405-280) CMS said it is responsible
for developing vehicle policies, while monitoring
vehicle use and maintenance is up to each individual
State agency.
PERFORMANCE AUDITS COMPLETED IN 2011 (CONT.)
The audit identified areas where the administration
of the vehicle fleet could be made more efficient and
effective:
1. Vehicles. A total of 65 State executive agencies
had nearly 16,600 vehicles in Fiscal Year 2010.
• Almost 75 percent of the vehicles were at
agencies under the jurisdiction of CMS (12,000
of 16,600).
• A total of 5,375 vehicles were assigned to
individual employees.
• Approximately 5,150 vehicles were authorized
to be taken home.
• Approximately $129 million was the total
spent in Fiscal Year 2009 to acquire, repair,
maintain, and operate vehicles. In Fiscal Year
2010, approximately $121 million was spent
on vehicles.
2. Breakeven Miles. CMS calculated that if
vehicles were not driven between 7,000 and
12,000 miles per year (depending on type of car),
it would be more cost-effective for the State to
reimburse the employee for use of a personal
vehicle. Some vehicles were driven less than
7,000 miles per year.
3. Logs. Agencies did not always keep daily or
complete vehicle logs, and/or used different
types of logs.
4. Data. Agencies’ annual reports to CMS on
individually assigned vehicles contained errors.
5. Coordinators. Vehicle coordinators, who are
responsible for monitoring vehicles at agencies,
were not properly checking logs, monitoring
commuting miles, or submitting accurate
reports to CMS.
6. Commuting. Some vehicles were used
extensively (over 30% of total miles driven)
for commuting.
7. Purchasing. Vehicles are expected to be driven
18,000 miles per year but one-half were driven
fewer miles.
8. Tax. Agencies for 9 employees sampled did
not provide documentation to show they paid
commuting taxes.
9. License Plates. A total of 218 vehicles at 20
agencies had conventional (non-U) license plates.
10. Policy. Most agencies had policies that address
the purpose of State vehicles, restrictions on
take-home vehicles, procedures for using motor
pool vehicles, credit card use, etc. but over 20
agencies did not.
MANAGEMENT AUDIT OF THE STATE’S
BOARDS AND COMMISSIONS
Senate Resolution Number 682 directed the Auditor
General to conduct a management audit of the
State’s boards and commissions. As of June 2010,
the Governor’s Office of Executive Appointments
website listed 309 boards and commissions,
primarily those to which the Governor appoints
some members. The term “boards and commissions”
includes all authorities, boards, bureaus, commis-sions,
committees, councils, task forces, or other
entities that were included on the Governor’s Office
of Executive Appointments list in June of 2010.
The following summarizes the major conclusions
reached in our analysis of information reported by
boards and commissions:
• Authorization: Of the 309 boards and
commissions, 270 (87%) were authorized by
Illinois statute.
• Board Member Salaries or Stipends: 38 boards
and commissions reported that their members
received salaries or stipends totaling $8.3 million
in Fiscal Year 2009.
• Member Reimbursements: 89 boards and
commissions reported that their members were
paid reimbursements and per diems for board
meetings totaling $586,515 in Fiscal Year 2009.
• Other Reimbursements: 61 boards and
commissions reported that State officials and
employees were paid reimbursements and per
diems for attending board and commission
meetings totaling $265,158 in Fiscal Year 2009.
• Work Products: 223 boards and commissions had
a required work product, of which 168 (75%) had
completed or partially completed their work
products and 52 (23%) had not completed or did
not note completion. Another three noted that
work products were not yet due.
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• Noncompliance with Open Meetings Act: Many
boards and commissions had meeting minutes that
did not comply with requirements of the Open
Meetings Act. We identified instances where
boards and commissions did not record members
present at meetings (18), did not record members
absent at meetings (76), did not record the place of
the meetings (38), or did not record the time of the
meetings (19).
• Board Vacancies June 2010: 181 of the 309
(59%) boards and commissions reviewed had one
or more vacancies; 145 (47%) had one or more
expired terms. There were 68 boards that had five
or more member vacancies. 78 boards had five or
more members with expired terms.
• Completeness of Governor’s Board and
Commission Listing: We identified 24 additional
boards on a list maintained by the Legislative
Research Unit which required an appointment by
the Governor but were not on the Governor’s
Office of Executive Appointments list.
PROGRAM AUDIT OF THE COVERING ALL
KIDS HEALTH INSURANCE PROGRAM
Public Act 95-985 amended the Covering ALL KIDS
Health Insurance Act [215 ILCS 170/63] and direct-ed
the Auditor General to annually audit the ALL
KIDS program. This was our second annual audit
and covered FY10. The focus of this audit is on
“EXPANDED ALL KIDS,” which is the portion of
the ALL KIDS program that serves uninsured
children not previously covered by KidCare (i.e.,
those children whose family income was greater
than 200 percent of the federal poverty level or who
were undocumented immigrants). Our audit found:
• In FY10, 94,628 children were enrolled in the
EXPANDED ALL KIDS program.
• Total claims paid in FY10 for the EXPANDED
ALL KIDS enrollees were $84.2 million. The
Department of Healthcare and Family Services
(HFS) received approximately $9.8 million in
premiums from enrollees, thus making the net
cost of the ALL KIDS expansion approximately
$74.4 million. The children added as a part of the
expansion are not eligible for federal reimburse-ment
and thus are funded entirely by the State.
• As in our prior audit, our testing identified
documented immigrants that were misclassified as
undocumented immigrants in HFS data. By not
correctly classifying them, HFS did not submit
and receive federal matching funds for these
misclassified documented immigrants. HFS
officials stated they found that a system error
was causing the misclassifications and corrected it
in October 2010.
• HFS does not terminate ALL KIDS coverage when
the enrollees fail to pay premiums as required by
89 Ill. Adm. Code 123.340(a).
• HFS and the Department of Human Services
(DHS) did not have controls in place to ensure that
families who were previously terminated from
coverage met re-enrollment requirements found in
the Administrative Code.
• When determining ALL KIDS eligibility, HFS
and DHS did not require individuals who are
self-employed to provide detailed business records
to verify income.
• FY10 claim data had billing irregularities in
areas such as transportation, optical, preventive
medicine, and dental claims. These irregularities
may have been billing errors or may have been
fraudulent. The irregularities were reported to HFS
or to the HFS Office of the Inspector General
(HFS-OIG) for follow-up and/or investigation.
• HFS paid for non-emergency transportation
services that were excluded by the Illinois
Administrative Code.
• HFS and DHS agreed with all 14
recommendations.
2011 ANNUAL REVIEW OF
INFORMATION SUBMITTED BY THE
RETIREMENT PLAN FOR CHICAGO
TRANSIT AUTHORITY EMPLOYEES
The Illinois State Auditing Act requires the
Retirement Plan for Chicago Transit Authority
Employees (Retirement Plan) to submit its most
recent audit, annual statement, and actuarial
statement to the Office of the Auditor General
(OAG) by September 30 of each year. These
documents were submitted by the Retirement Plan
PERFORMANCE AUDITS COMPLETED IN 2011 (CONT.)
on September 30, 2011. The OAG reviewed these
documents and concluded that the Retirement Plan
had complied with the requirements established in
the Auditing Act.
The Illinois Pension Code (40 ILCS 5/22-101(e)(3))
requires the Retirement Plan determine, based on a
report prepared by an enrolled actuary, the estimated
funded ratio of the total assets of the Retirement
Plan to its total actuarially determined liabilities.
The Retirement Plan is also required to determine
the contribution rates needed to meet the funding
requirements established by the Pension Code.
The Auditor General is then required to review the
Retirement Plan’s determination and assumptions
to determine whether they are “unreasonable in the
aggregate”. This report does not constitute an audit
as that term is defined in generally accepted
government auditing standards.
• The OAG reviewed the Retirement Plan’s
assumptions in the January 1, 2011 Actuarial
Valuation and concluded they were not
unreasonable in the aggregate.
– The Retirement Plan kept most of its
assumptions unchanged from the prior year’s
Actuarial Valuation except that it reduced the
investment rate of return assumption from 8.75
percent to 8.5 percent.
– While this reduction improves its reasonable-ness,
the 8.5 percent investment return
assumption remains at the upper end of returns
used by other pension plans.
• The Pension Code requires the Retirement Plan to
set employee and employer contribution rates at
levels so that the Plan’s projected funded ratio
does not decline below 60 percent in all years
through 2039.
– Based on the January 1, 2011 Actuarial
Valuation, the Retirement Board increased
the employee and employer contribution rates
for 2012 to keep the Plan’s funded ratio from
declining below the statutorily required 60
percent level in all years through 2039.
– The employee contribution rate will increase
from 8.345 percent to 8.65 percent of pay, and
the employer contribution rate will increase
from 10.69 percent to 11.3 percent of pay (the
employer contribution rate is net of debt service
credit of 6% of pay).
2011 ANNUAL REVIEW OF
INFORMATION SUBMITTED BY THE
CHICAGO TRANSIT AUTHORITY’S
RETIREE HEALTH CARE TRUST
The Board of Trustees of the Chicago Transit
Authority Retiree Health Care Trust is required by
the Illinois Pension Code to submit a report to the
Office of the Auditor General (OAG). The report is
intended to annually assess the funding level of the
Retiree Health Care Trust.
The Illinois State Auditing Act (Section 5/3-2.3(f))
requires the OAG to examine the information on
the funding level of the Retiree Health Care Trust
submitted pursuant to Section 22-101B(b)(3)(iii) of
the Illinois Pension Code. The OAG is required to
review the Retiree Health Care Trust’s assumptions
to ensure they are not unreasonable in the aggregate.
Our review was limited to the specific conclusions
required by the Pension Code. This report does
not constitute an audit as that term is defined in
generally accepted government auditing standards.
• The Retiree Health Care Trust submitted its
Funding Valuation Report to the Office of the
Auditor General on September 30, 2011.
• The Report concluded that the actuarial present
value of projected contributions, trust income, and
assets, in excess of the statutory reserve, exceeded
the actuarial present value of the projected
benefits. Consequently, no change in benefits or
contributions was required.
• We examined the assumptions in the Retiree
Health Care Trust’s Funding Valuation Report
and found that they were not unreasonable in
the aggregate.
Page 22
PERFORMANCE AUDITS COMPLETED IN 2011 (CONT.)
Page 23
PERFORMANCE AUDIT OF THE
UNIVERSITY OF ILLINOIS
BOARD OF TRUSTEES
Legislative Audit Commission Resolution Number
139 directs the Auditor General to conduct an audit
of certain financial and business processes for which
the University of Illinois Board of Trustees has
responsibility. The Resolution directs that the audit
focus specifically on transactions approved by the
Board during the period 2007 through 2009
involving purchasing, finance and investment, and
construction. The audit is also to determine whether
the approval process for those transactions followed
all applicable laws, rules, policies and procedures.
MANAGEMENT AUDIT OF THE
DEPARTMENT OF TRANSPORTATION’S
IMPLEMENTATION OF LIFE-CYCLE COST
ANALYSIS
Legislative Audit Commission Resolution Number
140 directs the Auditor General to conduct a
management audit of the Illinois Department of
Transportation’s implementation of the life-cycle
cost analysis required by Section 2705-590 of the
Department of Transportation Law (20 ILCS
2705/2705-590) for road construction contracts
awarded in calendar year 2010. The audit is to
include:
• Whether the Department has developed and
implemented a life-cycle cost analysis which
complies with the statutory requirements;
• Whether the Department has designed and
awarded these projects utilizing material having
the lowest life cycle cost; and
• The frequency in which the Department has made
a decision based on other criteria.
MANAGEMENT AUDIT OF THE WORKERS’
COMPENSATION PROGRAM FOR STATE
EMPLOYEES
House Resolution Number 131 directs the Auditor
General to conduct a management audit of the
Workers’ Compensation program as it applies to
State employees. Specifically, the resolution asks the
Auditor General to determine:
• The roles of the Department of Central
Management Services, the Attorney General’s
Office, and the Illinois Workers’ Compensation
Commission in processing, reviewing,
determining, and paying on workers’
compensation claims filed by State workers;
REGIONAL OFFICES OF EDUCATION
AUDITS
In addition to other duties, the Auditor General has
the responsibility for annual audits of the financial
statements of all accounts, funds, and other moneys
in the care, custody, or control of the regional super-intendent
of schools of each educational service
region in the State. A total of 48 Fiscal Year 2010
audits were conducted: 45 of Regional Offices of
Education (ROEs) and 3 of Intermediate Service
Centers (ISCs.) Our Office arranged for auditing
firms to perform these audits under the general
direction and management of the Auditor General’s
audit managers. In 2011, one audit was done by the
staff of the Auditor General. The ROE audits
released in 2011 contained a total of 90
recommendations for improvement. Many of the
recommendations dealt with the Regional Offices
not having sufficient internal controls over their
financial reporting processes or not recognizing a
liability for postemployment benefits other than
pensions in their Statement of Net Assets and the
Statement of Activities.
PERFORMANCE AUDITS COMPLETED IN 2011 (CONT.)
PERFORMANCE AUDITS IN PROGRESS
Page 24
• The number of claims filed by State workers
during the last 4 years, including a classification
of the types of alleged injuries, employing unit,
disposition, and claims payments;
• A review of the settlement contract process and, in
particular, documentation supporting any decisions
on these claims;
• An analysis of any fraud identification and control
policies and procedures governing the workers’
compensation program;
• Whether the processing of State employee
workers’ compensation claims complies with
applicable State law and regulations;
• An analysis of arbitrator caseloads over the
4-year period, including the number of cases
closed, a classification of the types of alleged
injuries involved in those cases, the employing
unit involved in the claims, and claim dispositions
and payments;
• A review of conflict of interest policies applicable
to arbitrators, commissioners, and other principals
involved in the workers’ compensation program,
including any procedures for handling workers’
compensation claims filed by arbitrators,
commissioners, and other principals involved in
the workers’ compensation program; and
• A comparison of claims history by State workers
to claims filed by all other workers covered under
the Workers’ Compensation program.
MANAGEMENT POSITIONS IN THE
EXECUTIVE BRANCH
Legislative Audit Commission Resolution Number
141 directs the Auditor General to conduct a
management audit of management positions in the
Executive Branch of State government, excluding
public universities. Specifically, the audit is required
to include an analysis, based on information
provided by the various agencies, of:
• The number of management positions, by organi-zational
unit, job title and function;
• The number of positions supervised or managed
by each management position and whether any of
those employees are supervised or managed by
more than one management position; and
• For each management position, whether it is
exempt from the Personnel Code, exempt from
Rutan, or covered by a collective bargaining
agreement.
The audit is also to include a determination of
whether the Department of Central Management
Services has performed any analysis to determine
appropriate management to staff ratios or span of
control, and whether it has conducted any reviews,
or has other controls in place, to ensure that
management positions do not unnecessarily overlap
or duplicate other management positions.
MANAGEMENT AUDIT OF THE ILLINOIS
STATE POLICE’S ADMINISTRATION OF
THE FIREARM OWNERS IDENTIFICATION
CARD ACT
House Resolution Number 89 requires the Office of
the Auditor General to conduct a management
audit of the Department of the State Police’s
administration of the Firearm Owners Identification
Card Act. The audit is to include, but need not be
limited to, the following determinations:
• What steps the Department of State Police takes
to determine whether an applicant is eligible or
ineligible to receive a Card, and whether those
steps appear to be adequate;
• The total number of applicants during the past
3 years, the number of those applicants who were
denied a Card, and the reasons for denial;
• Whether the Department of State Police is
approving or denying all applications within
30 days after the date they are received;
• The total number of Cards that were revoked
during the past 3 years and the reasons for
revocation; and
• Whether, during the past 3 years, the Department
of State Police has denied any applications for a
Card because the applicant provided false
information and, if so, whether the Department
of State Police made any referrals for criminal
prosecution of applicants providing false
information on a Card application.
PERFORMANCE AUDITS IN PROGRESS (CONT.)
Page 25
MANAGEMENT AUDIT OF THE COLLEGE
ILLINOIS! PREPAID TUITION PROGRAM
House Resolution Number 174 directs the Auditor
General to conduct a management audit of the
College Illinois! Prepaid Tuition Program’s
administrative operations. Specifically, the
Resolution directs the Auditor General to examine:
• The growth in recent years of program costs; and
• The efficacy of the program’s administration, and,
in particular, the Illinois Student Assistance
Commission’s oversight and administrative
capacity to evaluate and direct College Illinois!
prepaid tuition program investments.
The Resolution also requires the Auditor General to
conduct an independent asset allocation study of
College Illinois! prepaid tuition program investments
to determine the overall level of risk associated with
the program’s current alternative investment mix.
It is intended that this study shall be conducted in
comparison with a standardized investment portfolio
containing no alternative investments, as well as in
comparison with actual investment portfolios of
similar public prepaid tuition programs currently
operating in the states of Michigan, Virginia,
Washington, and Florida.
MANAGEMENT AUDIT OF THE STATE’S
PROCUREMENT OF HEALTH INSURANCE
VENDORS
Legislative Audit Commission Resolution Number
142 directs the Auditor General to conduct a
management audit of the State’s procurement of
health insurance vendors for the State’s group health
insurance program. The audit is to determine:
• Whether all aspects of the procurement process
were conducted in accordance with applicable
laws, rules, regulations and policies;
• Whether the evaluative criteria guiding the
Department of Healthcare and Family Service’s
(HFS) selection of vendors were adequate and
uniformly applied to competing vendors;
• Whether decisions concerning the selection of
vendors and resolution of protests are adequately
supported and documented;
• Whether the vendors selected by HFS demonstrat-ed
the capacity to provide quality, adequate and
timely health care services for State employees,
dependants and retirees at the time of the award;
• Whether the vendors selected by HFS demonstrat-ed
the capacity to provide quality, adequate and
timely health care services for State employees,
dependants and retirees no later than at the
beginning of the contract period (July 1, 2011);
• Whether estimates of cost savings to the State are
reasonable and fully supported; and
• Whether, in the course of the procurement process
or resolution of protests, the potential cost impact
on participants in the group health insurance
program was taken into consideration.
PERFORMANCE AUDIT OF THE COVERING
ALL KIDS HEALTH INSURANCE PROGRAM
The Covering ALL KIDS Health Insurance Act was
revised by Public Act 95-985 to require that the
Auditor General annually perform an audit of the
Covering ALL KIDS Health Insurance Program (215
ILCS 170/63). The audit is to include payments for
health services covered by the Covering ALL KIDS
Health Insurance Program and contracts entered into
by the Department in relation to the Program.
MANAGEMENT AUDIT OF PUBLIC
UNIVERSITIES
Legislative Audit Commission Resolution Number
143 directs the Auditor General to conduct a man-agement
audit of the State’s nine public universities.
The audit is to include the following:
• A comparison of the management structure at each
public university and related costs;
• A breakdown and comparison of operating
expenses by function, including instruction, at
each public university;
• A comparison of administrative to faculty salaries,
for each public university, and including an
analysis of terms and benefits provided in
PERFORMANCE AUDITS IN PROGRESS (CONT.)
Page 26
contracts between the universities and
administrators; and
• A summary, review and comparison of selected
administrative expenditures at each public
university.
THE VILLAGE OF ROBBINS’ USE OF
MUNICIPAL ECONOMIC DEVELOPMENT
FUNDS
The Public Utilities Act (220 ILCS 5/8-403.1)
requires the Auditor General to conduct an annual
financial, compliance, and program audit of
distributions received by any municipality from
the Municipal Economic Development Fund.
REVIEW OF INFORMATION SUBMITTED
BY THE RETIREMENT PLAN FOR
CHICAGO TRANSIT AUTHORITY
EMPLOYEES
Pursuant to Public Act 95-708, the Auditor General
is to annually examine required submissions made
by the Retirement Plan for Chicago Transit
Authority Employees. We are to examine whether
the information submitted complies with the
requirement of the Act and submit a report of the
analysis thereof to the General Assembly.
REVIEW OF INFORMATION SUBMITTED
BY THE CHICAGO TRANSIT AUTHORITY’S
RETIREE HEALTH CARE TRUST
Pursuant to Public Act 95-708, the Auditor General
is to annually examine required submissions
made by the Chicago Transit Authority’s Retiree
Health Care Trust. We are to examine whether
the information submitted complies with the
requirement of the Act and submit a report of the
analysis thereof to the General Assembly.
REGIONAL OFFICES OF EDUCATION
AUDITS
Since 2002, the School Code (105 ILCS 5/2-3.17a)
has required the Auditor General’s Office to conduct
annual audits of the financial statements of all
accounts, funds, and other moneys in the care,
custody, or control of the regional superintendent
of schools of each educational service region in
the State. For fiscal year 2012, a total of 47 audits
are to be performed.
PERFORMANCE AUDITS IN PROGRESS (CONT.)
Page 27
Computers are an integral part of State
government, processing billions of
dollars in financial transactions each year
and helping control the operations of State agencies.
Since financial transactions and confidential
information are processed using computers,
audits of information system activities are
necessary to ensure that computer processing is
secure and accurate.
TESTING CONTROLS AND SYSTEMS
The Auditor General’s office plans to continue
to emphasize the review of information system
controls at State agencies. In 2011, we reviewed
the following agencies:
Chicago State University, Department of
Commerce & Economic Opportunity,
Department of Corrections, Department of
Healthcare and Family Services, Department of
Human Services, Department of Insurance,
Department of Revenue, Department of
Transportation, Department of Veterans’
Affairs, Eastern Illinois University,
Environmental Protection Agency, Governors
State University, Illinois Commerce Commission,
Illinois Racing Board, Office of the Comptroller,
Southern Illinois University, State Board of
Education, State Fire Marshal, and Western
Illinois University.
As end-user computing and access to external
entities proliferates in State government, the Auditor
General has increased audit efforts in these areas.
To enhance the control environment, the Auditor
General has emphasized the review of networks and
the security and control of confidential information.
These reviews have focused on the necessity of
establishing consistent and
effective security policies
and programs and imple-menting
comprehensive
security techniques on all
computer systems.
The information systems audit staff also reviewed
and tested the systems and procedures at the State’s
central computer facility operated by the
Department of Central Management Services.
Through its facilities, the Department provided
data processing services to approximately 102 user
entities throughout State of Illinois governmental
agencies. Auditors tested the facility’s controls
and the application systems used by many State
agencies, such as accounting, payroll, inventory,
and timekeeping.
Additional emphasis was placed on the use of
Computer Assisted Audit Techniques (CAATs) in
the application reviews. Computer programs were
developed and executed to verify the integrity and
validity of data. No major problems were identified
with the data.
We reviewed the suitability of the design and
operating effectiveness of controls to meet the
criteria for the security, availability, and processing
integrity principles set forth in Trust Services
Principles, Criteria, and Illustrations for Security,
Availability, and Processing Integrity (AICPA,
Technical Practice Aids).
We found controls over verifying the identity of
an individual prior to resetting their password, and
granting, modifying or revoking physical access
badges had not been effectively implemented. No
other significant issues were identified; however,
several control deficiencies were identified and
appeared in the body of the report.
THE INFORMATION SYSTEMS AUDIT PROGRAM
Page 28
Four agencies – The Department on Aging,
Department of Revenue, Department of
Transportation, and Northern Illinois
University – had not adequately developed or tested
recovery plans to provide for continuation of critical
computer operations in the event of a disaster. We
recommended that these agencies develop and test
disaster contingency plans.
Eight agencies – The Department of Central
Management Services, Department of
Employment Security, Department of Revenue,
Office of the State Treasurer, Chicago State
University, Governors State University, Northern
Illinois University, and University of Illinois – had
not established adequate controls for securing its
computer resources. We recommended that these
agencies evaluate their computer environments and
ensure adequate security controls and policies exist
to safeguard computer resources.
Seven agencies – The Department of Revenue,
Illinois Racing Board, Illinois State Police,
Illinois State University, Northern Illinois
University, Southern Illinois University, and
Western Illinois University – had not ensured
the adequate security or disposal of confidential
information. Confidential and personal identifiable
information collected and maintained by agencies
should be adequately secured at all times. As such,
it is an agency’s responsibility to ensure adequate
procedures for safeguarding all confidential
information have been established, effectively
communicated to all personnel, and continually
enforced. Inherent within this responsibility is
the requirement of adequate disposition of all
confidential information that is no longer needed.
Failure to establish adequate procedures to protect
and timely dispose of confidential information
and to enforce compliance with established
procedures can lead to such information being
compromised. We recommend these agencies
assess their procedures for safeguarding and
subsequent disposal of all confidential information.
Procedures for properly disposing of confidential
information should be established, effectively
communicated, and continually enforced.
The Department of Revenue had weaknesses in
project and change management associated with
the enterprise-wide tax system (GenTax). We
recommended the Department ensure the project
and change management processes are adequately
controlled and documented.
The Department of Central Management
Services did not maintain complete, accurate, or
detailed records to substantiate its current midrange
computer systems and equipment. 20 ILCS 405/405-
410 mandated the Department to consolidate
Information Technology functions of State
government. Due to the consolidation, eleven
agencies’ IT functions were consolidated into the
Department. As a result of the consolidation, the
Department became responsible for tracking,
controlling, and monitoring midrange computer
systems and equipment. We recommended the
Department ensure complete, accurate, and detailed
records are available to substantiate its midrange
computer systems and equipment.
Agency officials generally concurred with our
recommendations concerning these issues.
The Information Systems Audit Division also
maintains the computer system environment for
the office.
ISA FINDINGS
Page 29
ORGANIZATIONAL CHART
DEPUTY
AUDITOR GENERAL
FISCAL OFFICER LEGAL COUNSEL
PERFORMANCE
AUDITS
INFORMATION
SYSTEMS AUDITS
FINANCIAL/COMPLIANCE
AUDITS
ASSISTANT TO
AUDITOR GENERAL
EXECUTIVE
SECRETARY TO
AUDITOR GENERAL
AUDITOR GENERAL
As of December 31, 2011, there were 90 employees. Seventy-eight
were located in the Springfield Office and twelve in the Chicago Office.
INSPECTOR
GENERAL
Page 30
GRF Operations:
Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$ 6,807,000 . . . . . . . .$ 6,793,643 . . . . . . . . . .$ 13,357
GRF Operations Total . . . . . . . . . . . . . . . . . . . .6,807,000 . . . . . . . . .6,793,643 . . . . . . . . . . .13,357
Audit Expense Fund:
Audits/Studies/Invest. . . . . . . . . . . . . . . . . . . .$ 20,031,800 . . . . . . .$ 18,032,319 . . . . . . .$ 1,999,481
As required by law [30 ILCS 205/2 (k)], the Office of the Auditor General is
reporting that there were no outstanding claims administered by the Office
that were due and payable to the State as of December 31, 2011. The
accounts receivables generated by our Office primarily represent billings to other
State agencies for reimbursement of audit costs. Reimbursements for federal single
audits are deposited into the General Revenue Fund. Reimbursements for audits not
associated with federal single audits are deposited or transferred to the Audit
Expense Fund. If normal collection methods fail, we request assistance from the
Office of the Attorney General. To date we have never used the services of a private collection agency.
The Office of the Auditor General was funded by appropriations from the General Revenue Fund and Audit
Expense Fund for fiscal year 2011 (July 1, 2010 to December 31, 2011, including lapse period).
CLAIMS DUE THE STATE AND METHODS OF COLLECTION
SUMMARY OF APPROPRIATIONS AND EXPENDITURES
Appropriation Expended Balance
FY 2011 - FINAL
Page 31
PERSONAL INFORMATION PROTECTION ACT COMPLIANCE
The Auditor General’s Office has taken measures to comply with the requirements of the Personal
Information Protection Act (815 ILCS 530 et seq.). OAG policies on confidentiality were
strengthened and reinforced during the year for both employees and contractors. No known breaches
of security of system data or written materials containing personal information under the Act occurred
during calendar year 2011.
Page 32
Attorney General X 02-10-11
Capital Development Board X X 03-17-11
Chicago State University X X X 03-30-11
Comptroller – Fiscal Officer X X 05-19-11
Comptroller – Non-Fiscal Officer X 05-19-11
Correctional Industries (within Department of Corrections) X X 05-05-11
Department on Aging X 05-26-11
Department of Central Management Services X 04-07-11
Department of Central Management Services
– (Deferred Compensation Plan) X 06-28-11
Department of Children and Family Services X X 6-28-11
Department of Commerce and Economic Opportunity X 04-21-11
Department of Corrections X X 07-28-11
Department of Employment Security X 02-10-11
Department of Financial and Professional Regulation X 05-12-11
Department of Healthcare and Family Services X 05-12-11
Department of Healthcare and Family Services
– Teacher Health Insurance Security Fund X 05-12-11
Department of Healthcare and Family Services
– Local Government Health Insurance Reserve Fund X 05-12-11
Department of Healthcare and Family Services
– Community College Health Insurance Reserve Fund X 05-12-11
Department of Human Services X 04-28-11
Department of Insurance X 05-12-11
Department of Juvenile Justice X 08-18-11
Department of Military Affairs X 06-28-11
Department of Natural Resources X X 05-19-11
Department of Revenue X X 06-28-11
Department of State Police X 04-07-11
Department of Transportation X X 06-09-11
Department of Veterans’ Affairs X 09-22-11
Drycleaner Environmental Response Trust Fund Council X 07-28-11
East St. Louis Financial Advisory Authority X X 02-24-11
Eastern Illinois University X X X 04-28-11
Environmental Protection Agency X X 02-24-11
Environmental Protection Trust Fund Commission X 02-24-11
Executive Ethics Commission X 02-10-11
General Assembly – Retirement System X 03-03-11
General Assembly – Retirement System X 04-14-11
Governors State University X X X 03-22-11
Historic Preservation Agency X 07-14-11
Illinois Commerce Commission X 07-14-11
Illinois Community College Board X 05-12-11
FINANCIAL AUDITS AND COMPLIANCE EXAMINATIONS
FOR THE PERIOD(S) ENDING
SEPTEMBER 30, 2010 AND DECEMBER 31, 2010.
F = Financial Audits C= Compliance Attestation Examinations S = Single Audits
DATE
AGENCY F C S RELEASED
Page 33
FINANCIAL AUDITS AND COMPLIANCE EXAMINATIONS (CONT.)
DATE
AGENCY F C S RELEASED
Illinois Conservation Foundation X X X 01-27-11
Illinois Finance Authority X X X 05-26-11
Illinois Gaming Board X X 06-28-11
Illinois Housing Development Authority X 12-02-10
Illinois Housing Development Authority X X 02-16-11
Illinois Mathematics and Science Academy X 02-24-11
Illinois Mathematics and Science Academy Fund X 01-27-11
Illinois Medical District Commission X X 03-17-11
Illinois Power Agency X X 03-24-11
Illinois Racing Board X 09-22-11
Illinois State Board of Investments X 01-27-11
Illinois State Board of Investments X 03-24-11
Illinois State Toll Highway Authority X X 07-14-11
Illinois State University X X X 04-14-11
Illinois Student Assistance Commission X 04-07-11
Illinois Student Assistance Commission X 06-09-11
Illinois Student Assistance Commission
– Designated Account Purchase Program X 04-07-11
Illinois Student Assistance Commission – Prepaid Tuition X 04-07-11
Illinois Violence Prevention Authority X 08-18-11
Illinois Workers’ Comp. Comm. – Self Insurer’s Fund X 01-12-11
Joint Committee on Administrative Rules X 12-02-10
Judges’ Retirement System X 03-03-11
Judges’ Retirement System X 04-14-11
Judicial Inquiry Board X 06-23-11
Kankakee River Valley Area Airport Authority X X 07-21-11
Law Enforcement Training Standards Board X 06-28-11
Legislative Ethics Commission X 01-20-11
Legislative Information System X 11-18-10
Legislative Inspector General X 01-20-10
Mid-America Medical District Commission X 07-28-11
Northeastern Illinois University X 01-27-11
Northeastern Illinois University X X 03-10-11
Northern Illinois University X 12-16-10
Northern Illinois University X X 03-30-11
Pollution Control Board X 02-24-11
Prisoner Review Board X 07-14-11
Procurement Policy Board X 12-16-10
Property Tax Appeal Board X 05-12-11
Secretary of State X 03-10-11
Sex Offender Management Board X 05-26-11
Southern Illinois University X X X 03-10-11
Southwestern Illinois Development Authority X 05-26-11
State Appellate Defender X 05-19-11
State Board of Education X X 04-14-11
State Employees’ Retirement System X 03-03-11
State Employees’ Retirement System X 04-14-11
Page 34
FINANCIAL AUDITS AND COMPLIANCE EXAMINATIONS (CONT.)
DATE
AGENCY F C S RELEASED
State Fire Marshal X 07-21-11
State Police Merit Board X 12-16-10
State Universities Retirement System X 01-12-11
State Universities Retirement System X 02-10-11
State’s Attorneys Appellate Prosecutor X 03-22-11
Statewide Financial Statement Audit X 07-21-11
Statewide Single Audit – (Federal Funds) X 07-28-11
Teachers’ Retirement System X 01-12-11
Teachers’ Retirement System X 03-24-1
Treasurer – Bright Start College Savings Program X 01-20-11
Treasurer – Fiscal Officer X X 04-21-11
Treasurer – Change Over Audit X 06-09-11
Treasurer – Illinois Funds X 01-20-11
University of Illinois X 01-12-11
University of Illinois X X 04-07-11
Western Illinois University X 02-16-11
Western Illinois University X X 03-22-11
Page 35
ROE #1: Adams, Pike Counties x 01-20-11
ROE #2: Alexander, Johnson, Massac, Pulaski, Union Counties x x 05-19-11
ROE #3: Bond, Fayette, Effingham Counties x x 03-10-11
ROE #4: Boone, Winnebago Counties x x 06-28-11
ROE #8: Carroll, Jo Daviess, Stephenson Counties x 06-28-11
ROE #9: Champaign, Ford Counties x x 04-14-11
ROE #10: Christian, Montgomery Counties x 07-14-11
ROE #11: Clark, Coles, Cumberland, Douglas, Edgar, Moultrie, Shelby Counties x x 06-23-11
ROE #12: Clay, Crawford, Jasper, Lawrence, Richland Counties x 03-22-11
ROE #13: Clinton, Marion, Washington Counties x x 07-14-11
ROE #14: Suburban Cook County x 03-30-11
ROE #16: DeKalb County x 09-01-11
ROE #17: Dewitt, Livingston, McLean Counties x x 05-05-11
ROE #19: DuPage County x x 07-21-11
ROE #20: Edwards, Gallatin, Hardin, Pope, Saline, Wabash, Wayne, White Counties x x 03-22-11
ROE #21: Franklin, Williamson Counties x x 03-17-11
ROE #22: Fulton, Schuyler Counties x 06-28-11
ROE #24: Grundy, Kendall Counties x x 07-14-11
ROE #25: Hamilton, Jefferson Counties x x 03-30-11
ROE #26: Hancock, McDonough Counties x x 06-23-11
ROE #27: Henderson, Mercer, Warren Counties x x 05-05-11
ROE #28: Bureau, Henry, Stark Counties x x 08-18-11
ROE #30: Jackson, Perry Counties x 07-14-11
ROE #31: Kane County x x 06-28-11
ROE #32: Iroquois, Kankakee Counties x x 09-22-11
ROE #33: Knox County x 06-09-11
ROE #34: Lake County x x 09-01-11
ROE #35: LaSalle County x 05-12-11
ROE #38: Logan, Mason, Menard Counties x 08-18-11
ROE #39: Macon, Piatt Counties x x 06-28-11
ROE #40: Calhoun, Greene, Jersey, Macoupin Counties x 09-22-11
ROE #41: Madison County x x 05-05-11
ROE #43: Marshall, Putnam, Woodford Counties x 06-09-11
ROE #44: McHenry County x 09-22-11
ROE #45: Monroe, Randolph Counties x x 05-05-11
ROE #46: Brown, Cass, Morgan, Scott Counties x 12-21-11
ROE #47: Lee, Ogle Counties x x 07-14-11
ROE #48: Peoria County x x 02-10-11
ROE #49: Rock Island County x x 09-22-11
ROE #50: St. Clair County x x 03-17-11
ROE #51: Sangamon County x x 06-23-11
ROE #53: Tazewell County x 07-14-11
ROE #54: Vermilion County x 03-30-11
ROE #55: Whiteside County x 07-14-11
ROE #56: Will County x x 05-19-11
Intermediate Service Center #1: North Cook x x 03-30-11
Intermediate Service Center #2: West Cook x x 05-19-11
Intermediate Service Center #4: South Cook x x 04-07-11
REGIONAL OFFICE OF EDUCATION AND
INTERMEDIATE SERVICE CENTER FINANCIAL AUDITS
FOR THE PERIOD ENDING JUNE 30, 2010
F = Financial Audits S = Single Audits
DATE
AGENCY F S RELEASED
Page 36
Page 37
PERFORMANCE AUDITS, INQUIRIES, & SPECIAL REPORTS
AUDITS IN PROGRESS
• Management Audit of the Workers’ Compensation
Program for State Employees
• Certain Financial and Business Processes of
the University of Illinois Board of Trustees
• Management Positions in the Executive Branch
• Illinois State Police’s Administration of the Firearm
Owners Identification Card Act
• College Illinois! Prepaid Tuition Program
• State’s Procurement of Health Insurance Vendors
• Department of Transportation’s Implementation of
Life-Cycle Cost Analysis
• Performance Audit of the Covering ALL KIDS
Health Insurance Program
• Management Audit of the State’s Nine Public
Universities
• The Village of Robbins’ Use of Municipal Economic
Development Funds
• Review of Information Submitted by the Retirement
Plan for Chicago Transit Authority Employees
• Review of Information Submitted by the Chicago
Transit Authority’s Retiree Health Care Trust
12/11 Review of Information Submitted by the
Chicago Transit Authority’s Retiree Health Care
Trust
11/11 Review of Information Submitted by the
Retirement Plan for Chicago Transit Authority
Employees
11/11 Department of Central Management Service's
Operation of the State's Vehicle Fleet
9/11 Management Audit of the State's Boards and
Commissions
4/11 Program Audit of the Covering ALL KIDS
Health Insurance Program
2/11 State’s Financial Reporting System
12/10 Village of Robbins’ Use of Municipal Economic
Development Fund
12/10 Annual Review of Information Submitted
by the Chicago Transit Authority’s Retiree
Health Care Trust
12/10 Department of Human Services – Office of
the Inspector General
12/10 Annual Review of Information Submitted by
the Chicago Transit Authority’s Employee
Retirement Plan
6/10 Exemptions Granted by the Civil Service
Commission
5/10 Covering All Kids Health Insurance Program
1/10 Village of Robbins’ Use of Municipal Economic
Development Fund
12/09 Annual Review of Information Submitted by
the Chicago Transit Authority’s Retiree
Health Care Trust
12/09 Regional Transportation Authority Follow Up
11/09 Annual Review of Information Submitted by
the Chicago Transit Authority’s Employee
Retirement Plan
9/09 Medical Assistance Program – Long Term Care
Eligibility Determination
7/09 Grant to the Loop Lab School
6/09 Department of Central Management Services’
2008 Joint Procurements of Bulk Rock Salt
5/09 Funding Provided by State Agencies to
Heartland Human Services
3/09 Illinois State Police’s Division of Forensic
Services
3/09 Multi-Year Beverage Vending and Pouring
Contract
2/09 Coal Development Fund
12/08 Annual Review of Information Submitted by
the Chicago Transit Authority’s Employee
Retirement Plan and Retiree Health Care Trust
12/08 Department of Human Services Office of the
Inspector General
11/08 Village of Robbins’ Use of Municipal Economic
Development Funds
7/08 Review of Documents Related to the Proposed
Sale of Bonds for the Chicago Transit Authority
Retirement Plan and Retiree Health Care Trust
5/08 The Department of Healthcare and Family
Services’ Prompt Payment Act Compliance and
Medicaid Payment Process
2/08 Pilsen-Little Village Community Mental Health
Center, Inc.
10/07 Inventory of State Programs
8/07 Funding Provided by or through the State of
Illinois to the Chicago Project for Violence
Prevention for the CeaseFire Program
8/07 Payments to the Illinois Hispanic Chamber
of Commerce by State Agencies
7/07 Village of Robbins’ Use of Municipal Economic
Development Funds
Page 38
PERFORMANCE AUDITS, INQUIRIES, & SPECIAL REPORTS (CONT.)
4/07 Rend Lake Conserv. District Follow-up Report
3/07 Mass Transit Agencies of Northeastern Illinois:
RTA, CTA, Metra, and Pace
1/07 Department of Transportation’s Aeronautics
Operations
12/06 Department of Human Services’ Office of the
Inspector General
9/06 Flu Vaccine Procurement and I-SaveRx Program
9/06 Village of Robbins’ Use of Municipal Economic
Development Funds
8/06 Department of Financial and Professional
Regulation’s Disciplining of Physicians
6/06 Department of Central Management Services’
Business Enterprise Program and Department
of Transportation’s Disadvantaged Business
Enterprise Program
3/06 Department of Transportation’s Traffic Safety
Programs
2/06 Department of Commerce and Economic
Opportunity’s Administration of Its Economic
Development Programs
2/06 State Employee Travel - Modes of
Transportation between Chicago and:
Bloomington, Carbondale, Champaign-Urbana,
Macomb, and Springfield
7/05 Village of Robbins’ Use of Municipal
Economic Development Funds
5/05 The Illinois School District Liquid
Asset Fund Plus
12/04 Department of Human Services’ Office of the
Inspector General
9/04 Rend Lake Conservancy District
9/04 Illinois Aquaculture Development Fund
8/04 Village of Robbins’ Use of Municipal
Economic Development Funds
2/04 Department of Central Management Services’
Administration of the State’s Space Utilization
Program
12/03 Regulation of Grain Dealers and the Grain
Insurance Fund
11/03 Grade Crossing Protection Fund
9/03 Village of Robbins’ Use of Municipal Economic
Development Funds
5/03 Illinois State Toll Highway Authority
4/03 Teachers Academy for Mathematics and Science
1/03 Group Workers Compensation Self-Insured
Pools
12/02 DHS Office of the Inspector General
8/02 Village of Robbins’ Use of Municipal Economic
Development funds
8/02 Department of Human Services’ Early
Intervention Program
7/02 Department of Public Aid’s KidCare Program
4/02 Department of Human Services Early
Intervention Program Follow-up
4/02 States Construction Contracting Methods
1/02 Agency Use of Internet User Technology
10/01 EPA’s Vehicle Emissions Testing Program
9/01 Illinois Health Facilities Planning Board
8/01 Board of Education and Other State Agencies
Providing Funding to Regional Offices of
Education
6/01 Village of Robbins’ Use of Municipal Economic
Development Funds
5/01 Tuition & Fee Waivers Follow-up
12/00 DHS Office of the Inspector General
6/00 Municipal Economic Development Fund
Distributions: Village of Robbins
3/00 Department of Public Aid: Child Support State
Disbursement Unit
11/99 Illinois Math & Science Academy
9/99 Department of Public Aid’s Contracts with Delta
Dental
8/99 Pilsen-Little Village Community Mental Health
Center
7/99 Medicaid Home Health Care & Regulation of
Home Health Agencies
6/99 State Fire Marshal’s Fire Investigations
5/99 Illinois Health & Human Service Providers
12/98 DHS: Inspector General
9/98 Comptroller’s Offset System
6/98 Nursing Home Prescreening
5/98 IDOT’s Road Construction Program
4/98 Tuition & Fee Waivers
5/97 Professional Regulation – Physicians Regulated
Under the Medical Practices Act
12/96 DMHDD – Office of the Inspector General
6/96 IHSA – Site Selection for Boys Basketball
Finals
4/96 DMHDD – Reporting of Resident Abuse &
Neglect
5/95 Summer Unemployment at State Universities
Page 39
PERFORMANCE AUDITS, INQUIRIES, & SPECIAL REPORTS (CONT.)
2/95 Laws Considered Obsolete
1/95 Public Aid’s Child Support Program
12/94 Office of the Inspector General
6/94 Toll Highway: Helicopters
6/94 DMHDD: Abuse & Neglect
5/94 Correctional Industries
5/94 Central Management
Services:Telecommunications
3/94 Collection of Money from Circuit Clerks
1/94 State Housing Benefits
5/93 Public Aid: Property Transfers
4/93 Office of the Inspector General
4/93 Early Intervention Services System
4/93 User Fees
11/92 DMHDD: Abuse & Neglect
7/92 St. Anne’s Lease
6/92 State Police I-SEARCH Program
5/92 Privatizing Weigh Stations
4/92 Henry Horner’s Children’s Care
3/92 Governor’s Council on Health & Physical
Fitness
3/92 Case Management Practices
1/92 State Legal Services
11/91 State Regulation of Insurer Solvency
8/91 Higher Education “Systems of Systems”
7/91 Eastern Illinois University Coal Conversion
Project
6/91 Special Analysis: Build Illinois
5/91 Availability of Obstetric Care
5/91 Collection of Sales & Taxes Receivable
5/91 Property Forfeited Under the Illinois Controlled
Substances Act
3/91 Illinois Competitive Access & Reimbursement
Equity Program
3/91 Nutritional Services Paid by the Department of
Children & Family Services
2/91 Illinois Multi-Year Fixed Contractual
Obligations
2/91 Administrative Citations: Environmental
Protection Agency
10/90 Project Chance Evaluation Contract
10/90 Frequent Flyer Programs
8/90 Parents Too Soon Program
7/90 State University Tuition & Fee Policies &
Practices
7/90 Debt Collection Practices of Illinois & Other
States
5/90 DMHDD: Abuse & Neglect
4/90 Veterans’ Affairs Field Office Closures
3/90 Illinois Competitive Access & Reimbursement
Equity Program
1/90 Public Aid’s Delta Dental
12/89 Regional Transportation Authority
11/89 Illinois Sports Facilities Authority & the
Chicago White Sox
11/89 Five State Retirement Systems’ Financial Status
10/89 Feasibility of Consolidating State Revenue
Bond Agencies
7/89 Commerce & Community Affairs’ Economic
Development Programs
5/89 EPA’s Hazardous Waste Mgmt. Program
4/89 Selected Auditor Comparability: Jobs & Pay
2/89 AIDS Testing: Statutory Requirements & Costs
1/89 Public Univ. Instructional Costs
1/89 Vehicle Emissions Testing Program
10/88 U of I Athletic Association
8/88 JTPA
7/88 Audit Status of Circuit Courts
6/88 Dept. of Revenue - Corporate Income Tax
5/88 State Program of Internal Auditing
7/87 Computer Acquisition & Use in Higher
Education
6/87 Chicago Housing Authority
6/87 Cash Management Practices
4/87 State Laboratory Services
4/87 U of I Hospital & Affiliated Clinics
4/87 Chicago’s Use of State Appropriated Funds
10/86 State Pensions Assets Investment Performance
10/86 CMS – Lottery Building Lease
10/86 Property Management Problems – Mental
Health Centers
5/86 Illinois Preferential Procurement Programs
4/86 State Toxicology Lab
4/86 Legislative Printing Unit
4/86 Engineering Programs in Illinois – NIU
3/86 Claims & Accounts Receivable
Page 40
PERFORMANCE AUDITS, INQUIRIES, & SPECIAL REPORTS (CONT.)
3/86 Capital Development Board:Construction of the
State of Illinois Center
2/86 Illinois Commerce Commission
2/86 Advisory Boards & Commissions
11/85 Data Security Practices
11/85 Hazardous Waste Management
9/85 Management & Collection of Claims
Receivable
3/85 Perinatal Medical Care
10/84 State Employee Travel
1 0/84 Feasibility Study: Rock Island Co. Facility
9/84 Employment Security Unemployment Insurance
8/84 Salaried Non-working Time Benefits
8/84 Responsible Relative Requirements
5/84 Board of Investment: Five State Retirement
Systems
10/83 Commerce Comm.: Management Audits of
Public Utilities
5/83 Contractual Legal Services
4/83 Industrial Commission
12/82 Procurement Policies & Procedures
7/82 Criminal History Components
4/82 Financing of Improvements of Rock Island
State Park
1981 Chicago Road Fund
12/81 DMHDD: Region 2
11/81 Procurement of Real Property
10/81 Registration & Education: Investigation &
Enforcement Functions
1/81 Licensing & Regulation of Bingo
1/81 Chicago Bd. of Education
12/80 Nursing Home Reimbursement System
12/80 DCFS Day Care Activities
11/80 Dept. of Personnel Management
10/80 Public Aid’s Local Office Management
9/80 Licensing of Grain Dealers
7/80 Illinois Fair Employment Practices Commission
6/80 Secretary of State Vending Services
5/80 Coastal Zone Management
1/80 Court of Claims
1/80 Cook Co. Health & Hospitals