CMS-104 (Rev. 5/94) IL401-0794/win95
% OF TIME (16) Continued
in the formulation of eligibility work search plan and reviews for compliance; explains rights and responsibilities on benefit
2>Using the Spanish language, interviews job applicants, taking or updating work history; using Illinois Skills Match
System, assesses client skills and refers client to employers for job interviews; selects appropriate job openings as listed
in job order records or available through automated files; provides client with information regarding selected jobs and job
interviewing procedures; organizes transportation when necessary; provides client certification on target funded employment
or training programs; verifies and records placement.
3> Determines needs and provides advice to resolve vocational problems; interprets test results and provides information
on available training and education programs; aids and guides clients in forming career goals and making career changes;
develops job openings by telephone or during employer field visiting in accordance with applicant occupational experience,
skills and abilities when office job sources are insufficient. Assists IETC clients with various programs and services offered
by the IETC.
4>Acts as an account executive for assigned employer accounts; develops and maintains a program to contact businesses
to explain, solicit and promote the benefits of listing job openings with IDES; serves as liaison between the employer and
IDES on U I contributions, w age records, field audit and benefit programs in securing answers to employers questions;
assists employers in establishing new U I accounts; explains employer rights and responsibilities on programs as
appropriate; explains and promotes the use of hiring incentives and pre-screening services; encourages hiring of special
applicant groups; provides professional assistance to employers regarding planning and implementing work force
recruitment procedures; provides labor market information and other technical information as appropriate; evaluates
effectiveness of service delivery and employer needs for purposes of quality control and future service requirements.
5> As directed, provides services under special contract programs; serves as special contract program representative;
negotiates or monitors contracts for special target clients with training facilities or employers.
6> Performs related other duties as assigned or required that are reasonably within the scope of those enumerated above.
17. POSITION TITLE AND NUMBER OF IMMEDIATE SUPERVISOR (Responsible for assigning and reviewing work, preparing, conducting and signing
performance evaluations; effectively recommending and imposing disciplinary action and adjusting grievances for the incumbent of this position.)
WORKING TITLE (IF ANY)
E S F O S 13600-44-5X-XXX-XX-XX
18. CHECK THE APPROPRIATE BOX IF THIS POSITION IS A:
SUPERVISOR OR LEAD WORKER
NOTE: Supervisor or lead worker most be described in a detailed duty statement(s) with a time percentage(s) allotted.
If a box was checked above, list position title, position number, and subordinate incumbents or authorized funded head count:
Position Title Position Number No. of Incumbents
19. SPECIALIZED KNOWLEDGE, SKILLS, ABILITIES, LICENSURE OR CERTIFICATION NECESSARY FOR THE SUCCESSFUL PERFORMANCE OF THE WORK OF THIS POSITION. NOTE: SINCE THERE ARE
Requires knowledge, skill and mental development equivalent to four years of college with course work in Social /
Behavioral sciences or Business; requires thorough knowledge of the provisions of the Illinois Unemployment Insurance
Act; interviewing, finding of facts, test interpretation, and vocational counseling techniques. Requires two years professional
experience as an IDES employee. Requires the ability to effectively communicate with employers and clients; organize and
analyze pertinent information to provide for the determination of appropriate payment or non-payment of claimant benefits;
determine an appropriate work search plan for the client and identification of inappropriate work search efforts; write clearly
and concisely to record benefit determinations employer job orders and client work history information and to use a personal
computer with related software programs including Internet. Requires the ability to speak Spanish at a colloquial level.
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