Illinois Long-Term Care Ombudsman Volunteer
The Ombudsman Program seeks volunteers to visit long-term care facilities in their
communities to empower and help residents resolve complaints. Complaints can range
from cold food or a missing sweater, to more serious issues such as abuse or a resident’s
right to decline medical treatment. Volunteers must complete a training course established
by the Office of State Long-Term Care Ombudsman, Department on Aging, and attend
ongoing in-service training. For more information, contact the Senior HelpLine at
1-800-252-8966, 1-888-206-1327 (TTY) or visit
Retired and Senior Volunteer Program (RSVP)
The Retired and Senior Volunteer Program (RSVP) matches community needs with people
willing to help. The Illinois Department on Aging helps fund the state’s 23 Retired and
Senior Volunteer Programs, which are operated through the Corporation for National
Service’s Senior Corps program.
Individuals age 55 and older utilize their skills and experiences to help their communities.
They can serve from a few hours a week to 40 hours a week in one or more efforts.
Volunteers receive a pre-service orientation, followed by on-the-job training from the
agency or organization where they are placed. While on duty, volunteers also receive
supplemental insurance. For more information, contact the Department on Aging Senior
HelpLine at 1-800-252-8966, 1-888-206-1327 (TTY), or visit www.seniorcorps.org.
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